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LogicMonitor

CompanyEstimated TimeVendor DocsOpen Source
LogicMonitor Inc.5 minutesviewv3.rb

What is LogicMonitor?​

LogicMonitor provides IT observability and monitoring for physical, virtual, and cloud-based IT infrastructures

How It Works​

LogicMonitor triggers alerts when alerting rule conditions are met.

  • When LogicMonitor sends PagerTree an alert with ("alertstatus"=== "active" || "alertstatus" === "test"), an alert is created in PagerTree automatically.
  • When LogicMonitor sends PagerTree an alert with ("alertstatus"=== "ack"), the alert is acknowledged in PagerTree automatically.
  • When LogicMonitor sends PagerTree an alert with ("alertstatus"=== "clear"), the alert is resolved in PagerTree automatically.

Additionally, PagerTree can automatically acknowledge alerts in LogicMonitor to keep your data in sync. Please see the Alert Sync section below.

Integration Walkthrough​

In this integration tutorial we will show you how to send notifications from LogicMonitor into PagerTree. The estimated time for this integration is 5 minutes. We assume that you already have a PagerTree and LogicMonitor account setup and generally understand how to create alerting rules.

In PagerTree​

  1. Create the integration by clicking the LogicMonitor logo.
  2. Copy the Endpoint URL.

In LogicMonitor​

  1. Create a Custom HTTP Delivery (Settings -> Integrations -> Click "Add" -> Custom HTTP Delivery)
  2. In the form, select all of the following:
    1. Use the same URL and data to notify on various alert activities
    2. Events - New Alerts, Cleared
    3. HTTP Method - POST
    4. URL - Select HTTPS. Paste the PagerTree Endpoint URL you copied (and remove https:// if needed).
    5. Alert Data
      1. Raw
      2. Format - JSON
      3. Use the template below
logic_monitor_template.json
{
  "service": "##SERVICE##",
  "alertid": "##ALERTID##",
  "alerttype": "##ALERTTYPE##",
  "alertstatus": "##ALERTSTATUS##",
  "level": "##LEVEL##",
  "host": "##HOST##",
  "datasource": "##DATASOURCE##",
  "eventsource": "##EVENTSOURCE##",
  "batchjob": "##BATCHJOB##",
  "group": "##GROUP##",
  "datapoint": "##DATAPOINT##",
  "start": "##START##",
  "finish": "##FINISH##",
  "duration": "##DURATION##",
  "value": "##VALUE##",
  "threshold": "##THRESHOLD##",
  "userdata": "##USERDATA##",
  "cmdline": "##CMDLINE##",
  "exitCode": "##EXITCODE##",
  "stdout": "##STDOUT##",
  "stderr": "##STDERR##",
  "agent": "##AGENT_DESCRIPTION##",
  "checkpoint": "##CHECKPOINT##",
  "datapointdesc": "##DPDESCRIPTION##",
  "hostdesc": "##HOSTDESCRIPTION##",
  "hostinfo": "##system.sysinfo##",
  "hostips": "##system.ips##",
  "hosturl": "##DEVICEURL##",
  "instance": "##INSTANCE##",
  "dsidesc": "##DSIDESCRIPTION##",
  "batchdesc": "##BJDESCRIPTION##",
  "dsdesc": "##DSDESCRIPTION##",
  "eventmsg": "##LIMITEDMESSAGE##",
  "eventlogmsg": "##MESSAGE##",
  "eventcode": "##EVENTCODE##",
  "eventtype": "##TYPE##",
  "eventuser": "##USER##",
  "eventlogfile": "##LOGFILE##",
  "eventsource": "##SOURCENAME##",
  "servicedetail": "##DETAIL##",
  "serviceurl": "##URL##",
  "servicegroup": "##SERVICEGROUP##",
  "date": "##DATE##",
  "clearvalue": "##CLEARVALUE##",
  "hostname": "##system.hostname##",
  "internalid": "##INTERNALID##"
}

You have successfully completed the LogicMonitor integration.

Alert Sync​

PagerTree can automatically acknowledge alerts in LogicMonitor when they are acknowledged in PagerTree.

  1. Create an LMv1 Token in Logic Monitor, make sure to save your Access ID & Key.
  2. In PagerTree, edit the integration and provide the following:
    1. Acknowledge In Logic Monitor - Enabled
    2. Logic Monitor Account Name - Your Logic Monitor account name. (ex: https://account_name.logicmonitor.com)
    3. Logic Monitor Access ID - Logic Monitor Access ID
    4. Logic Monitor Access Key - Logic Monitor Access Key
  3. Click Update.

Now, when an alert is acknowledged in PagerTree, it will automatically also be acknowledged in LogicMonitor.